How to Purchase Tickets

THERE ARE MULTIPLE WAYS TO PURCHASE TICKETS FOR PERFORMANCES AT MILLER SYMPHONY HALL:

24 hours a day / 7 days a week
Order tickets online at MillerSymphonyhall.org.

Prefer to talk to someone?
Call our Box Office at 610-432-6715 and purchase your tickets over the phone.

Face-to-Face
Our friendly staff waiting to welcome you!  Visit our Box Office during hours of operation.
 
BOX OFFICE LOCATION
Miller Symphony Hall
23 North Sixth Street
Allentown, PA  18101
When visiting our Box Office, please enter through our main entrance doors located on the Sixth Street side of our builing.  Our Box Office is located just inside our lobby on the right-hand side.

BOX OFFICE HOURS OF OPERATION
September through May - Monday through Friday from 10am - 5pm.
June through August - Monday through Friday from 10am - 2pm.
*In addition, our Box Office is always open two hours prior to each performance.
HOLIDAY HOURS - Tickets are ALWAYS available online at MillerSymphonyHall.org, however, please be aware that our Box Office will be closed in observance of several holidays throughout the year, at which time a notice will be posted on our Facebook page as well as the home page of our website.

PAYMENT METHODS
MasterCard, Visa, American Express, Discover, *Cash, *Gift Certificates (*denotes payment methods not accepted for online purchases)

SERVICE FEE
All tickets (online, phone, in person) have a per ticket service charge added to the price of the ticket.

ONLINE PURCHASES
MillerSymphonyHall.org is the ONLY official online source for purchasing tickets to performances at Miller Symphony Hall.  If you do not see MillerSymphonyHall.org listed in your web browser's address bar when viewing the performance schedule and purchasing tickets, please close your browser and visit https://www.MillerSymphonyHall.org


BE AWARE OF THIRD-PARTY TICKET RE-SELLERS
The Allentown Symphony Association (ASA), the owner/operator of Miller Symphony Hall (MSH), is a tax-exempt 501(c)(3) nonprofit organization. The official website for our venue is http://www.MillerSymphonyHall.org, and any purchases you make should be on a page that has MillerSymphonyHall.org in the web address.

We are aware that there are third-party broker websites that re-sell tickets to our shows at a substantial markup. MSH is not affiliated with these re-sellers. 

Ticket Scalping is not a crime in Pennsylvania provided the reseller is registered with the County Treasurer and does not collect $5 or 25% more than the face value of the ticket.  Reselling a ticket without a license IS a crime as is charging significantly above the face value of the ticket.

If you feel you have been sold tickets fraudulently, you might be able to find redress by disputing the credit card charge and by contacting the Pennsylvania Attorney General.
Pennsylvania Attorney General – Allentown Office
7310 Tilghman Street
Allentown, PA 18106
610-791-6100
https://www.attorneygeneral.gov/contact/

To ensure that you are buying valid tickets at the correct price, we strongly recommend that you purchase directly through us in one of the ways listed on our website.

As part of our effort to combat this issue, the Box Office uses its discretion when mailing orders for high-profile events/artists and reserves the right to hold these orders at will call and to restrict ticket transfer privileges. Photo ID is required to collect will-call tickets. Patrons found to have re-sold their tickets for higher than face value may have their orders canceled and tickets voided without a refund and may be prevented from purchasing tickets through our venue in the future.


PURCHASE CONFIRMATION
If you have purchased tickets online and do not receive a confirmation e-mail after submitting payment information, or, if you have any questions regarding your online transaction, please call our Box Office at 610-432-6715.

WILL CALL
When purchasing your tickets online, you have the option of receiving them in the mail or picking them up at our Box Office.  Patrons who have tickets being held at Will Call may pick up their tickets during hours of operation by presenting a valid photo ID and the order number at our Box Office.  Allentown Symphony Association reserves the right to hold tickets, pending photo identification of the original ticket purchaser.  

STUDENT TICKETS
FREE tickets are available for all students 21 & under to most Allentown Symphony Orchestra concerts thanks to generous grants from PPL and The Century Fund!  For more details, call our Box Office at 610-432-6715.

GROUP RATES
We have group rates available and would love to assist you in making arrangements for your visit.  Please call our Box Office at 610-432-6715.

SUBSCRIPTIONS
Benefits of subscribing include the best pricing, advance ticket purchasing, priority seating, ticket insurance, renewal priviledges, and more!  For more information, CLICK HERE

PATRONS WITH DISABILITIES
Miller Symphony Hall is accessible to all physically disabled persons.  Please call our Box Office at 610-432-6715 to make arrangements for wheelchair-seating options or if assistance is needed for those with limited mobility. Patrons who had purchased non-accessible seating and are now in need of accessible seating at the time of an event will be directed to the Box Office for the availability of such seating, which will be distributed on a first-come, first-serve basis.

TICKET VOUCHERS
Vouchers must be redeemed in person at the Box Office.  Vouchers are not redeemable, neither in part nor full, for cash.  Vouchers are redeemable only for the benefit specified on the voucher and not valid for previously purchased tickets.  Tickets are subject to availability and seats are not guaranteed until voucher is reedemed.  We strongly recommend redeeming your voucher as soon as possible.  Expired vouchers will not be honored.

GIFT CERTIFICATES
Gift certificates are the perfect gift for any occassion!  Call our Box Office at 610-432-6715 to ask how you can surprise the music lovers in your life with a gift certificate today!  

SPECIAL OFFERS
At times when promotional or discount codes are offered, redeeming them is easy!  Each special offer will provide you with specific instructions on how to redeem.  

TICKET REFUNDS/EXCHANGES
All sales are final.  There are no refunds or exchanges.  Please check your ticket information carefully when purchasing.

MISPLACED, LOST OR DESTROYED TICKETS
Oooops!  Sometimes the unfortunate happens.  Please call our Box Office at 610-432-6715 and let us assist you.

ATTENDANCE
Everyone in attendance must have a ticket, regardless of age.  There are no exceptions.  Please contact our Box Office at 610-432-6715 with any questions about the age appropriateness of any particular event.

TICKET TERMS & CONDITIONS
Each ticket constitutes a license from the Allentown Symphony Association to the purchaser.  No ticket may be transferred or resold for any-price above the purchase price provided on the ticket.  By accepting a ticket, you are agreeing to the terms of this license.