Employment Opportunities

Thank you in advance for your patience with us as we take the opportunity to review all submissions.  Your interest is Allentown Symphony Association is important to us and we will respond as soon as we are able.  Interviews will be scheduled depending on Interview Committee and applicant availability.

Allentown Symphony Association is an equal opportunity employer.  It is the policy of the Allentown Symphony Association to provide all persons wil equal employment opportunities without regard to race, color, religion, sex, national origin, marital status, disability, age or Veteran Status. 

To apply for a posted position, please send your resume and cover letter to:

E-MAIL: sevans@allentownsymphony.org
Please include the Position Title for which you are applying in the Subject Line of the e-mail for prompt consideration and response.  

OR MAIL: Allentown Symphony Association
Attention: Sheila Evans, Executive Director
23 North Sixth Street
Allentown, PA  18101

The Allentown Symphony Association has the following positions currently available:

 


ASSISTANT BOX OFFICE MANAGER

Position: Part-time Hourly/Non-Exempt

JOB SUMMARY:
The Assistant Box Office Manager is responsible for the daily operations of the Miller Symphony Hall box office. They are to provide guests with a positive customer service experience. They are often the first point of contact for patrons and must be strong ambassadors of the symphony; and portray a professional and courteous demeanor. The Assistant Box Office Manager serves as the Subscription Manager and oversees all aspects of the yearly subscription drive.

REQUIREMENTS:
Provide superior customer service to all patrons of Miller Symphony Hall and the Allentown Symphony Association.
Accurately operate Salesforce/Patron Manager to sell tickets for events. Process ticket orders placed via mail, telephone, internet, and over-the counter.
Must have excellent understanding of data administration and management functions (collection, analysis, distribution etc.) and will be required to pull and analyze reports for marketing, development, and other cross functional projects.
Supervise the subscription drive by pulling lists, mailing brochures, entering subscriptions in the database, and communicating with current and new subscribers.
Ability to upsell new shows and events to patrons.
Provide detailed and timely information to patrons regarding upcoming shows and events.
Responsible for accounting all cash received, verifying daily cash reports, and depositing all ticket receipts. Must be able to operate a credit card machine.
Must possess excellent organizational and customer service skills.
Ability to be a team player.
Applicant must possess current, valid driver’s license and a current working telephone with a number that can be accessed by building management personnel for business contact purposes.
Ability to work various hours, including holidays, weekends, and evenings when required. This is a part time position with limited hours usually ranging from 15-20 hours per week, with most shifts on weekends.
Ability to effectively present information and respond to questions from performers, managers, clients, customers and the public.
Ability to communicate well both verbally and written.
Must be knowledgeable with social media sites, such as Facebook, Twitter, and Instagram, to assist the marketing department with implementing marketing strategies. The Assistant Box Office Manager will create and publish content on sites, in accordance to the publishing schedule.

Reports to Box Office Manager and works in a collaborative effort with other members of the box office staff, as well as the house manager. Perform all other duties as assigned by the Executive Director and Box Office Manager.

QUALIFICATIONS:
Possess good interpersonal public relations skills to provide excellent customer service to our patrons.
Ability to work accurately with attention to detail.
Works independently, as well as in a team environment.
Knowledge of Miller Symphony Hall events and programming, as well as classical music.
Knowledge of ticketing system or Salesforce a plus.
Knowledge of Microsoft office (Outlook, Word, Excel, Access).

SALARY:
This position has a starting hourly rate of $13 per hour. The employee will work 15-20 hours per week. Schedule will entail mainly evening, weekends, and holidays. Weekly schedule will vary based upon the venue event schedule.

The above is intended to describe the principle responsibilities and outcomes, and associated requirements as well as the work environment.  It is not intended as an exhaustive list of all aspects of the job.

 


BOX OFFICE ASSOCIATE

Position: Part-time Hourly/Non-Exempt

JOB SUMMARY:
The Box Office Associate is responsible for selling event tickets to the general public. They are to provide guests with a positive customer service experience. They are often the first point of contact for patrons and must be strong ambassadors of the symphony; and portray a professional and courteous demeanor.

REQUIREMENTS:
Provide superior customer service to all patrons of Miller Symphony Hall and the Allentown Symphony Association.
Accurately operate Salesforce/Patron Manager to sell tickets for events. Process ticket orders placed via mail, telephone, internet, and over-the counter.
Ability to upsell new shows and events to patrons.
Provide detailed and timely information to patrons regarding upcoming shows and events.
Responsible for cash management. Operate a credit card machine.
Must possess excellent organizational and customer service skills.
Ability to be a team player.
Applicant must possess current, valid driver’s license and a current working home telephone with a number that can be accessed by building management personnel for business contact purposes.
Ability to work various hours, including holidays, weekends, and evenings when required. This position has limited hours and usually ranges from 20 to 34 hours per month, with most shifts on weekends.
Ability to effectively present information and respond to questions from performers, managers, clients, customers and the public.
Ability to communicate well both verbally and written.

Reports to Box Office Manager and works in a collaborative team with other members of the box office staff, as well as the house manager.

Qualifications:
Possess good interpersonal public relations skills to provide excellent customer service to our patrons.
Ability to work accurately with attention to detail.
Works independently, as well as in a team environment.
Knowledge of Miller Symphony Hall events and programming, as well as classical music.
Knowledge of ticketing system or Salesforce a plus.
Knowledge of Microsoft office (Outlook, Word, Excel).

Salary: $10 per hour

Perform all other duties as assigned by the Executive Director and Box Office Manager


The above is intended to describe the principle responsibilities and outcomes, and associated requirements as well as the work environment.  It is not intended as an exhaustive list of all aspects of the job.

 


BEGINNING STRINGS SPECIALIST


JOB DESCRIPTION

Title:  Beginning Strings Specialist

Location:  El Sistema Lehigh Valley at Roosevelt Elementary School and El Sistema Lehigh Valley at South Mountain Middle School

Reports to:  El Sistema Lehigh Valley Program Director

Hours:  Approximately 16 hours per week – 90 day probation period

Start Date:  Immediately  

El Sistema Lehigh Valley, a program of the Allentown Symphony Association, brings underserved and special needs youth a free opportunity to develop life skills learned by participating in high-quality daily music instruction, large ensemble experience and performances, and academic tutoring within a safe and nurturing environment. Participants will develop discipline, the ability to set and achieve long-term goals, and a sense of social responsibility inside a community that cherishes creativity, imagination, and music. This will empower the Lehigh Valley community when their young artists, respective families, and community members come together to celebrate the achievement of their youths.

El Sistema Lehigh Valley (ESLV) is an initiative of the Allentown Symphony Association (ASA), supported by the Allentown School District, to provide access to exceptional instrumental and orchestral education in order to promote youth development. Central to ESLV is the ASA’s plan to build, with community partners, youth orchestras in underserved communities throughout the Lehigh Valley.

Essential Functions

As an ESLV faculty member, responsibilities include (but are not limited to):
Collaborate with ESLV Program Director and team of Teaching Artists to create a shared curriculum, pedagogy, and culture inspired by the ideals of El Sistema.
Teach string classes, group lessons, and/or sectionals.
Team teach and operate ensembles with up to 120 children.
Assist with full orchestra rehearsal of 80 children; tuning strings, playing in the section.
Attend music pedagogy and professional development sessions.
Prepare and communicate with teachers, program director, ASA staff, and parents.
May be required to assist the ESLV Operations Manager with general operations, i.e., classroom setup and breakdown, parent communications, instrument maintenance, etc.

Qualifications

Demonstrated excellent musicianship and artistry as a teacher/performer.
Four-year undergraduate degree or equivalent experience required; post-graduate degree or equivalent experience a plus.
Demonstrated excellent musicianship and artistry as a teacher/performer.
Strong commitment to El Sistema’s philosophy of social change through music and the missions of ESLV.
Highly organized.
Able to simultaneously manage, prioritize, and benchmarks multiple projects and deadlines.
Strong knowledge of standard music pedagogy (Suzuki, etc.) with certification preferred.
Experience teaching beginning strings.
Experience leading and conducting ensembles.
Strong knowledge of string repertoire, curriculum and pedagogy.
Experience working with children from diverse ethnic and economic backgrounds; experience working in underserved communities.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Interest and ability to be a motivational mentor and role model for students, parents, and peers as an artist, teacher and citizen.
Must have independent means of transportation.
Must be able to work as a member of a team.
Ability to work under frequent observation.
Ability to arrange music a plus.
Bilingual in English and Spanish a plus.